HMRC has recently partnered with British-based data analytics and AI leaders, Quantexa, in a £175 million deal.
Quantexa works with public sector organisations globally on fraud, risk, compliance and data modernisation initiatives. The aim in this case is to support the modernisation of HMRC’s core data infrastructure, giving it a clearer, connected view of its data. This should:
- improve performance
- identify tax at risk
- strengthen control.
According to HMRC, ‘Modern data and AI tools help us reduce duplication, better link customer information across systems and support right-first-time outcomes, improving the service we provide to customers while continuing to tackle fraud and non-compliance.’
The new tools at its disposal should give HMRC a bird’s eye view not just of its own internal data, but data from other sources as well. This will enable it to spot patterns and relationships suggesting fraud more rapidly and accurately than ever before.
The programme will also lay the groundwork for advanced AI capabilities, and support wider transformation efforts. These include work to close the tax gap, and the delivery of faster, more seamless customer service.
